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Privacy policy

We receive, collect and store any information you enter on our website or provide to us in any other way. We also collect the Internet Protocol (IP) address used to connect your computer to the internet; login details; email address; password; computer and connection information; and purchase history. We may use software tools to measure and collect session information, including page response times, the length of visits to specific pages, page interaction information and the methods used to navigate away from a page. We also collect personally identifiable information (including name, email address, password and communications); payment details (including credit card information); comments; feedback; product reviews; recommendations; and personal profile information.

 

When you complete a transaction on our Website, we collect personal information you provide during the process, such as your name, address and email address. Your personal information will be used only for the specific purposes stated above.

 

We collect this personal and non-personal information for the following purposes:

  • To provide and operate the services;

  • To provide our users with ongoing assistance and technical support;

  • To contact our visitors and users with general or personalised service notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred non-personal information that we or our business partners may use to provide and improve our respective services;

  • To comply with applicable laws and regulations.

Our business is hosted on Wix.com. Wix.com provides the online platform through which we sell our products and services. Your data may be stored through Wix.com's data storage, databases and general applications. They store your data on secure servers behind a firewall.

 

All direct payment gateways offered by Wix.com and used by our business comply with PCI-DSS standards administered by the PCI Security Standards Council, a joint initiative of brands including Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure that our store and its service providers process credit card information securely.

We may contact you to provide information about your account, resolve account issues or disputes, collect fees or amounts owed, seek your feedback through surveys or questionnaires, send company updates, or, where necessary, enforce our Terms of Use, applicable national laws and any agreements we may have with you. For these purposes, we may contact you by email, telephone, text message or post.

 

If you no longer wish us to process your data, please contact us at contact@aozan-patisserie.com or write to us at Rue du Crêt-Georges 47, 2720 Tramelan.

 

We reserve the right to amend this Privacy Policy at any time and therefore encourage you to review it regularly. Changes and clarifications will take effect as soon as they are published on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you know what information we collect, how we use it and under what circumstances, if any, we use and/or disclose it.

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